IRS Rail Webinars
The power of digital to inspire rail passenger confidence
Part 3: Managing passenger flow in stations post-lockdown
20 November 2020 | Available on-demand
ABOUT THE WEBINAR:
The COVID-19 pandemic continues to affect where we can go and how we can interact. Social distancing is most vital, and most difficult, in closed public spaces where people can form crowds. For the benefit of passenger health, confidence, and service viability rail operators and infrastructure owners must manage passenger flow. How can we monitor, analyse, predict (the unpredictable), and control this flow? How can we use the information we gather to redesign spaces, and services and change what and how we communicate to passengers?
Speakers
Jasmin Thurau,
Head of Crowd Management Competence Centre
Swiss Federal Railways
Jasmin has been optimizing flows in railway stations since 2012. As head of the competence center for Crowd Management, she and her team are developing methods and tools to design stations for future needs while also optimizing current stations for short term development. Jasmin has a background in econometrics and statistics and she has also published papers on quantifying safety on railway platforms. During her career she also worked for Dutch Railways (NS).
Jérôme Berthonneau,
Deputy CEO
Keolis Lyon
After 15 years of experience at SNCF in the operation of local passenger trains, Jérôme joined Keolis, the international group specialized in passenger mobility. He was responsible for Metro and Tramway operations, before taking responsibility of the operations of all transport modes at Keolis Lyon, operator of the Lyon multimodal public transport network (4,500 employees, 1.8 million passengers per day, and the 2nd largest network in France after Paris).
Peter Knudsen,
General Manager
Veovo
Peter works with some of the world’s busiest transit hubs and airports, including Schiphol and JFK, to ensure that they have the best data-driven insight to plan and optimise operations and customer experiences. Peter has over 20 years´ experience in developing people flow monitoring and analytics solutions, and in 2003 led a management buyout of Ericsson’s Bluetooth division to form BLIP Systems, which became part of Veovo in 2018. Peter started his career as an officer in the Royal Danish Army.
Moderator
Christian Chavanel,
Director Rail System
International Union of Railway (UIC)
Christian Chavanel is UIC Railway System department director. He is a railway professional with more than 30 years of experience in international development, project management, operation, maintenance, safety, standardization, and regulatory affairs. He has served as interoperability and standardization director at SNCF, expert at OTIF, chairman of CEN-CENELEC Sector Forum Rail, PMO and COO (SNCF Regional Transportation), head of Paris Gare de Lyon station, and infrastructure district manager. He is an engineer and a graduate of ESSEC & Mannheim Executive MBA.
Agenda
Introduction: Jules Omura
Opening remarks: Christian Chavanel
Presentation 1: Crowd Management during COVID-19 pandemic – the value of passenger frequency data: Jasmin Thurau
Presentation 2: Jérôme Berthonneau
Interview: SBB and Keolis Lyon, interviewed by moderator
Presentation 3: Peter Knudsen
Panel discussion & Audience Q&As: All speakers
Closing remarks: Christian Chavanel
