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Digitalization strategy to face challenging times

Marta Puig

29 September 2020

How will companies deal with a decreasing number of passengers? What is the impact of a possible permanent reduction in revenue? How can companies achieve significant cost-savings and efficiency benefits? Many questions arise during these hard times.

Today, public transport faces financial challenges amidst an environment characterised by reduced passenger revenue, social distancing requirements and uncertain demand for peak services. In order to continue to monitor demand and manage services, smart motors offer continuous support to operators and maintainers within the transportation industry.

In this context, smart motors foster collaboration to implement counting systems at record-breaking speed, using different methods depending on the available resources. More information can be found here: https://www.smartmotors.org/passenger-counting-benefits-and-monitoring-methods

Many tools have been developed to give passengers the necessary information for their safety and comfort. Not only is counting passengers popular today, but also maintenance plans are being affected by the current situation. Social distancing restrictions are added to the list of problems when performing maintenance: reduced workforce, geographical dispersion of elements, short periods of time available for night maintenance tasks, among other considerations. All of this causes budget inefficiencies. Here is when Digitalization is most needed, that is, the use of digital technologies to create value, revenue, improvement, transforming or replacing processes and creating an environment for new business, where data is at the core. But, be careful; Deloitte have reported a 70% failure rate of attempts to deliver new technology and ways of working.* (https://www2.deloitte.com/content/dam/Deloitte/ie/Documents/Technology/IE_C_HC_campaign.pdf )

At smart motors, we empower Digitalization with small quick wins, cultural change and engagement. It takes courage to put aside spread projects in different departments without a driving force. With the goal of accompanying and helping our clients we designed our driving force, SAVANA, the Digitalization platform which integrates and intelligently analyses all data available and aligns with the clients’ business goals. It is 100% customizable and scalable and offers multiple possibilities for tool creation. SAVANA is equipped with artificial intelligence for breakdown prediction, condition-based maintenance and process automatization. It provides diagnoses, reports, and alarms based on its know-how and user feedback. The platform benefits from users’ experience from around the world, as it is able to gather best practices. It is a powerful solution to help you adapt in an ever-changing world.
SAVANA can figure out how to maximize workforce and fleet availability and make sure that timetables can better compete with other forms of transportation. Managers are expected to solve these challenges in the most efficient and cost-effective way, while ensuring high customer satisfaction and keeping up with ever-changing regulations and passenger expectations. To deal with the mind-boggling number of possible options, rail operators need a robust yet flexible planning and scheduling solution.
To navigate the post-COVID landscape, companies must quickly transform long-standing behaviors and adopt new digital methods such as automated occupancy detection systems and maintenance strategies. At smart motors we are experts in streamlining resources through tailor-made strategies. Leading rail companies are realizing significant cost-savings and safety benefits from optimizing their workforces with smart motors’ Digitalization platform.

Digitalization is not an isolated project. It is a way of understanding, through data, the day by day matching of problems with solutions. We invite you to discover how smart motors is changing the way digitalization is managed in the railway sector. Register here for the next IRS Rail Webinar:
https://www.irits.org/irswebinars/digital-nudge-for-social-distancing


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About the author

After studying industrial engineering, business management and administration, Marta started work at smart motors on empowering Digitalization strategies within transportation. Learning from railway experts, Marta is always looking to be challenged and dreams of a world where technological development and sustainability go hand in hand.